IronSpark handles the communications logic behind the scenes. Your team uses supported endpoints; your customers use the business number they already know.
Who answers first? Who is backup? What happens after hours? Which people work remotely?
We use your workflow to map routing, supported devices and next steps.
For desk users, IronSpark supports Grandstream VoIP desk phones. For mobile and computer users, Zoiper softphones keep the same business communications system available away from the desk.
Routing, monitoring, infrastructure and ongoing configuration remain our responsibility.
Professional Grandstream VoIP desk phones provide a familiar office-phone experience for employees who work from a desk or fixed location.
Zoiper gives supported smartphones, tablets and computers a softphone option for people who work in trucks, on jobsites, at home or between locations.
WireGuard and OpenVPN provide encrypted private connectivity between supported endpoints and the IronSpark communications network.
We start with your call flow and talk through what would work best for your team.